Dan Spray, founder and president of Precision IT and Consolidated Consulting, joins me for part two of our conversation about building and operating a scalable, multi-unit IT services business. Dan shares the technology stack and operational discipline that help his organization support clients across a broad footprint, including HaloPSA, NinjaOne, Meraki, UniFi, Huntress, Petra Security, and Domotz. Our main focus is how automation, standardized network design, and AI-assisted integrations can help MSPs troubleshoot faster and operate more proactively. Dan explains how his team uses Domotz for Layer 2 visibility and network diagnostics, then connects data from multiple platforms to triage tickets, identify issues, and give technicians a clearer path to resolution before spending valuable time chasing the problem. === Chapters 00:15 Welcome to Uncle Marv’s IT Business Podcast 00:28 Dan Spray and PrecisionIT Part Two 01:26 Building a Scalable MSP Technology Stack 02:57 Domotz, Security Tools, and Layer 2 Access 07:18 Domotz for Network Monitoring and Troubleshooting 11:31 MCP Integrations and AI Ticket Triage 21:11 Using AI Reasoning for Proactive MSP Support 23:32 AI Voice Automation and Bvoip Sponsor Message 26:30 Family Leadership and Business Succession 33:18 Closing Thoughts and MSP Automation Takeaways === Guest: Dan Spray, PrecisionIT Website: https://myprecisionit.com LinkedIn: https://www.linkedin.com/in/dan-spray-173a5b7 === Companies / Vendors / Products / Books Domotz: https://www.domotz.com HaloPSA: https://halopsa.com NinjaOne: https://www.ninjaone.com Cisco Meraki: https://meraki.cisco.com UniFi: https://ui.com Huntress: https://www.huntress.com Petra Security: https://www.petrasecurity.com Bland AI: https://www.bland.ai Synology: https://www.synology.com WattBox: https://www.snapav.com/shop/en/snapav/wattbox Nmap: https://nmap.org Auvik: https://www.auvik.com SentinelOne: https://www.sentinelone.com === SPONSORS: Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

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