Repeat business can mean something different to different people, but there are certain things we can ALL be doing to encourage it.In this episode, I share four big ways to boost the chances of customers coming back for more.Here's what I unpack:1. Providing a great client experience (from before they even meet you)2. The power of following up (even when someone needs to think about buying from you)3. Being careful with incentivising using discounts4. Offering more to continue helping clientsCheck out the useful links below to breathe life into whichever strategy you decide to go for!Listen to next ...Ep 54 Checklist for selling (without being pushy) - this helps with knowing how to follow upEp 35 4 x Simple but powerful ways to attract more clients Ep 6 Streamlining & Automation - helps with making sure customers have a great experience of working with you from start to finish Enjoy!- Sumantha____________________👋🏽 Hello! I'm Sumantha McMahon, and I've supported over 100 tutors and education business owners.As a teacher 'dropout' turned professional tutor, combined with my 20+ years as a business owner, I'm in it with you! Yes, I'm qualified too :-)My training leans on tried-and-tested methods that are completely tailored to our niche.Work with me to breathe life into YOUR definition of success:#1 Bespoke 1:1 MentoringHigh-touch 6-month programme for tutors who want to make their business more lucrative, in a sustainable way for the future, while protecting the impact they make.#2 The Tutors' MastermindThe leading membership for tutors that combines tailored training (live and recorded), a community of like-minded business owners and exclusive discounts.#3 The Group Class CourseGet lifetime access to this self-paced course designed to help you launch, grow and refine your group classes. Includes teaching ideas too.This podcast is recorded using Riverside. Sign up for your account here (free plan available)____________________Sometimes, I share links to resources and apps that I recommend. They are all based on my experience - if I don't love them, I don't recommend them. In some cases, I earn a small commission for my recommendation, at no cost to you.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related