If you listened to Episode 1 of the Uplevel Dairy Podcast, you may recall our guest, Jared Dueppengiesser, the impressive young manager at Milk Source’s Rosendale Dairy who talked about lowering employee turnover. One of the tools he credited with this was a book called Give Your Employees C.R.A.P.: The Success Formula for Building Employee Loyalty, by author and employee retention expert Jeff Kortes. On this episode, Jeff joins us to talk about the success formula for building employee loyalty. And you are in for a treat because Jared is jumping on with us again, along with his colleague Jessi Schoofs, manager of Milk Source’s La Clare Family Creamery’s retail store, who is also applying Jeff’s concepts to her team. What you’ll learn: - What is C.R.A.P. and why does it work? - How Jared uses these principles at Rosendale Dairy - The C.R.A.P. coin and how Jessi uses it to empower her team - C.R.A.P. in action Jeff Kortes is an employee retention and recruitment expert and author of Give Your Employees C.R.A.P. and 7 Other Secrets of Employee Retention. Contact Jeff Kortes: https://jeffkortes.com/ 414-421-9626 [email protected] Are you a manager who is stressed out by employee turnover and disengagement, but don’t have time to step out of the day-to-day to take classes and courses? We are developing the Uplevel Dairy Employee Management Master Class for you. Head to UplevelDairy.com to join the waitlist. Head to UplevelDairy.com to read the blog and join the Uplevel Dairy email list to receive new podcasts, blogs and offers from Uplevel Dairy in your inbox. To listen to more episodes, head over to Apple Podcasts or Spotify. Don’t forget to rate and review! Connect with Peggy: [email protected] Follow Uplevel Dairy on: Facebook, Instagram, LinkedIn

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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