A fan favorite and the CX Rockstar himself, James Dodkins joins us for another round. For those who don’t know him, James used to be an actual, real life, legitimate, award-winning rockstar. He played guitar in a heavy metal band, released albums and tore up stages all over the world. James uses this unique experience to energize, empower and inspire his clients and their teams as a 'Customer Experience Rockstar'. He recently wrapped up the ACXS, a program for training and certifying accredited Customer Experience Specialists. Access the transcript on our blog at https://voicesofcx.com/the-cx-rockstars-return-tour-james-dodkins/?utm_source=soundcloud&utm_medium=description Follow Worthix on LinkedIn Follow Worthix on Twitter: @worthix Follow Mary Drumond on LinkedIn Follow Mary Drumond on Twitter: @drumondmary Follow James Dodkins on LinkedIn Follow James Dodkins on Twitter: @JDODKINS Find about more on James Dodkins on his website: https://www.jamesdodkins.com/ Learn more about the ACXS here: https://www.acxstraining.com/

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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