Prof. Thales Teixeira is the co-founder of digital disruption consultancy Decoupling.co. Previously, he was the Lumry Family Associate Professor at Harvard Business School, where he taught for 10 years. His two primary domains of research constitute Digital Disruption and The Economics of Attention. He has also been an expert reviewer for the US Food and Drug Administration under President Barack Obama. And he is one of the current judges of CNBC’s Disruptor 50 most innovative startups. He has consulted or advised top executives of over 15 of the Fortune 100 companies. Access the transcript on our blog at https://voicesofcx.com/products-dont-disrupt-markets-customers-do-thales-teixeira/?utm_source=soundcloud&utm_medium=description Follow Thales on LinkedIn: www.linkedin.com/in/thales-teixeira Follow Thales of Twitter: @ThalesHBS Follow Worthix on LinkedIn: www.linkedin.com/in/worthix/ Follow Worthix on Twitter: @worthix Follow Mary Drumond on LinkedIn: www.linkedin.com/in/marydrumond/ Follow Mary Drumond on Twitter: @drumondmary Buy Thales' book Unlocking the Customer Value Chain here.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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