971: Optimizing OPERATIONS and scaling with INTENTION (rather than figuring it out as we go!) w/ Kat Oldershaw

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Recorded08 Nov 2024

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Ready to transform your business operations and scale effectively? Join us for an enlightening conversation with Kat Oldershaw, the brains behind kat&co, a consultancy dedicated to optimizing operations for creative businesses. Kat's fascinating journey from a psychology student at UC Berkeley to an operations guru in the design industry provides invaluable lessons on the importance of streamlined processes. You'll learn how tailored systems not only enhance efficiency and team satisfaction but also support your overarching business goals.Finding the balance between rigidity and flexibility in workflows is crucial for any business, and Kat shares insightful strategies to help you navigate this delicate tightrope. We'll reveal how strategic thinking can trump instant gratification, allowing for better client selection and long-term success. From personal anecdotes to professional advice, discover the tools and tactics that Kat uses, including her go-to Google Suite, to maintain order and clarity in her operations. Plus, we delve into the often overlooked but crucial role of intuition in making sound business decisions.Building a business is an iterative process, and Kat's story brilliantly illustrates this. Learn how to manage evolving websites, offer service packages that don't overwhelm your clients, and address common pain points for clients. Kat's expertise shines as she discusses inefficiencies in systems and the challenges of scaling a team. Tune in for a treasure trove of insights from Kat's entrepreneurial journey!ABOUT KATKat Oldershaw is a California native, creative, and operations specialist. Together (in good company), she started kat&co to respond to the growing need of design operations support in her community.Throughout her career, Kat has managed and directed in multiple creative industries such as Residential Interior Design, Commercial and Hospitality Design, Design + Build, Custom Furniture, and Fine Art.By combining her professional experience with her degree in Psychology from UC Berkeley, Kat is an expert in empathetic leadership and is passionate about creating space for non-traditional business practices.LINKS & RESOURCESVisit kat&co’s WebsiteConnect with Kat on LinkedIn

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