Do you find difficult conversations...too difficult? Like, you just avoid them entirely until shit blows up in your face?...no? Well, then you haven't quite fucked up like we have.In this episode, we welcome a very special guest to talk about her journey with hard convos:00:00:00 - Intro04:00 - Preparing for challenges in new places04:46 - A funny identity mix-up06:43 - Misjudging customer assumptions07:32 - The cost of avoiding hard conversations12:25 - Learning to manage compassionately19:02 - Action-Impact-Do feedback framework20:16 - Navigating feedback to superiors23:11 - Balancing respect and accountability24:38 - Setting boundaries with difficult peers27:08 - Standing up for yourself29:39 - Building confidence in tough moments32:26 - Addressing disrespect head-on37:01 - Data-driven conversations38:28 - Feedback is a giftAnd hey, we want to hear from you! What topics do you want us to tackle next? Reach out and let us know. Remember, we’re here to share how We Fucked Up So You Don’t Have To.Reach out to Melanie: https://www.linkedin.com/in/melanie-faye/Reach out to Stino: https://www.linkedin.com/in/stijn-smet-%F0%9F%90%B3-330435a9/Sign up for the Lifetime Value newsletter: https://lifetimevalue.link/subscribeMentioned in this episode:Advertise your brand with Lifetime Value MediaAdvertise with LTVSubscribe to The Segment!The tech news you need. ...and some you don't.SegmentLTV Shop

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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