EPISODE SUMMARY Join scientist and mindset & high-performance coach Claudia Garbutt and Customer Engagement Coach Melinda Holmes as they discuss improving the customer experience and increasing client retention. In this episode you'll learn about: - How improving the customer experience can quickly improve your bottom line - How to design a customer journey that wows your clients - How to figure out what your customers really need & want EPISODE NOTES Melinda Holmes is a customer experience coach who helps small business owners turn their clients into forever customers. Coaches and Consultants hire her to boost business by 5 figures or more w/o pricey ads or exhausting promotions. You can find her here: Instagram: https://www.instagram.com/abovethelead/ Website: https://www.abovethelead.com/ --------------------------- If you enjoyed this episode, learned something new, had an epiphany moment - or were reminded about a simple truth that you had forgotten, please let me know by leaving a review and a comment! I'm always open to suggestions – maybe you have a specific topic in mind that you would love to learn more about or you know someone who would be a fantastic guest for this show – leave a comment and let me know! Oh, and make sure you subscribe to the podcast so you don't miss out on any of the amazing future episodes! If you'd like to connect more, you can find me here: Website: www.wiredforsuccess.solutions Instagram: https://www.instagram.com/wired_for_success/ Facebook: https://www.facebook.com/claudia.garbutt.1 LinkedIn: https://www.linkedin.com/in/claudia-garbutt/ Clubhouse: @wiredforsuccess HELPFUL RESOURCES Get my FREE "Prime Your Brain for Success in Less Than 5 min Each Day" audio file that is specifically designed for ambitious, mission-driven entrepreneurs who want to start their day more focused, inspired & energized! Wanna find out how I can help you leverage the power of your mind and tap into the wisdom of your body to feel fully aligned, trust your intuition, and achieve your goals with ease and joy rather than with constant hustle and pushing yourself to the point of exhaustion – book a free 20min Strategy Session with me: https://bit.ly/2YemfIe Are you too busy to enjoy your life and would like to free up more time to do all the things you love? Check out my "5 Days to Getting Your Life Back" productivity course that teaches ambitious, mission-driven entrepreneurs how to win back 1-2h of precious time each day

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