Join this new series of the World Retail Podcast as we delve into the complexities of understanding the modern consumer. In our latest episode, Inside Halfords - Understanding the Modern Consumer, in partnership with Deloitte, we explore how Halfords, a leading UK retailer in motoring and cycling, adapts to evolving consumer behaviours. Ian McGarrigle, Chairman of World Retail Congress is joined by Jess Frame, Managing Director of Retail at Halfords, and Oliver Vernon-Harcourt, Partner & Retail and Consumer Products Industry Lead from Deloitte UK, to uncover the strategies behind Halfords' transformation from a traditional retailer to a comprehensive solution provider. This episode offers valuable insights into the shifting dynamics of retail and what it takes to stay relevant through 2030.

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