World Retail Podcast
Episodes
Knowing Your Customer: The Meta Perspective - The Future of Discovery
17 Jun 2026
Contributed by Lukas
In this episode of the World Retail Podcast, we delve into the transformative role of AI and emerging technologies in retail. Join Niamh Stone, Progra...
Knowing your Customer: Inside Halfords - Understanding the Modern Consumer
10 Jun 2026
Contributed by Lukas
Join this new series of the World Retail Podcast as we delve into the complexities of understanding the modern consumer. In our latest episode, Inside...
Unlocking Volume Growth: Health & Beauty's Growth Formula
27 May 2026
Contributed by Lukas
Health and beauty is a competitive environment. In this episode, led by Ian McGarrigle, Chairman, World Retail Congress and Lindy Firstenberg, Co-Lead...
Unlocking Volume Growth: Growth in Grocery
20 May 2026
Contributed by Lukas
In this episode, Ian McGarrigle, Chairman, World Retail Congress is joined by Matt Clark, Partner and Managing Director, AlixPartners and Rami Baitié...
Unlocking Volume Growth: Be Ready for the Big Bets
13 May 2026
Contributed by Lukas
Disruption creates opportunity. In this episode of the World Retail Podcast, Niamh Stone, Programme Director of World Retail Congress is joined by Pau...
Unlocking Volume Growth: Fashion's Strategic Growth Reset
06 May 2026
Contributed by Lukas
In this episode of the World Retail Podcast, Ian McGarrigle, Chairman of World Retail Congress sits down with Jaume Miquel Naudi, Chairman and CEO of ...
Unlocking Volume Growth: Fix the Fundamentals
23 Apr 2026
Contributed by Lukas
Retail success starts with getting the basics right. In this episode, we explore why operational excellence—right product, right price, right place,...
New Rules, New Retail: Driving Retail Transformation with an Investor Mindset (Bonus Ep.)
08 Apr 2026
Contributed by Lukas
In this bonus episode of the World Retail Podcast, Ian McGarrigle, founder and Chair of the World Retail Congress, explores the transformative power o...
New Rules, New Retail: How Lowe’s is reshaping CX with AI and innovation
03 Dec 2025
Contributed by Lukas
In this episode of the World Retail Podcast, we explore how Lowe's is revolutionizing customer experience through digital transformation and artificia...
New Rules, New Retail: How Dollar Tree is Maximising Profit Through Smarter Stock Optimisation
19 Nov 2025
Contributed by Lukas
In this episode of the World Retail Podcast, Ian McGarrigle, Chairman of World Retail Congress is joined by Mark Adams, SVP of Planning and Inventory ...
New Rules, New Retail: How LVMH is Redefining the Luxury Experience
12 Nov 2025
Contributed by Lukas
Join Niamh Stone, Programme Director of World Retail Congress, as we explore how LVMH is redefining luxury retail in this new episode with EY. We are ...
New Rules, New Retail: Anko Global’s CEO discusses new paths to growth
05 Nov 2025
Contributed by Lukas
Brought to you by World Retail Congress and EY, this series explores how leading retailers are rethinking growth, innovation and the customer experien...
Consumers: Democratising Retail: How IKEA is Co-Creating with the Everyday Consumer
15 Oct 2025
Contributed by Lukas
In this special bonus episode of the World Retail Podcast, Ian McGarrigle hosts a fascinating look into how IKEA is revolutionizing retail by co-creat...
Retail Leadership Voices: Navigating Change, Inspiring Teams with Empire Company
08 Oct 2025
Contributed by Lukas
In this episode of the World Retail Podcast, Ian McGarrigle, Chairman, World Retail Congress sits down with Michael Medline, President and CEO of Empi...
Retail Leadership Voices: Transforming Tradition at Swarovski
01 Oct 2025
Contributed by Lukas
Join me, Ian McGarrigle, on the World Retail Podcast for an insightful episode of Retail Leadership Voices: Transforming Tradition at Swarovski. In th...
Retail Leadership Voices: Leading Change, Building Connections with FairPrice Group
17 Sep 2025
Contributed by Lukas
In this episode of the World Retail Podcast, Ian McGarrigle, Chairman, World Retail Congress sits down with Vipul Chawla, Group CEO of FairPrice Group...
Retail Leadership Voices: Heritage Meets Innovation at The Lane Crawford Joyce Group
17 Sep 2025
Contributed by Lukas
In this episode of the World Retail Podcast, Ian McGarrigle, Chairman of World Retail Congress sits down with Jennifer Woo, Chairman and CEO of the L...
AI: Hype vs Reality - The Future of Tech Investment (Bonus Ep)
03 Sep 2025
Contributed by Lukas
In this bonus episode of the World Retail Podcast, join Ian McGarrigle as he dives into the rapidly evolving world of AI with industry experts Tim Rob...
World Retail Congress 2025: In Review with Mary Homer, former CEO, The White Company
19 Aug 2025
Contributed by Lukas
Join Ian McGarrigle, Chairman and Niamh Stone, Programme Director on the World Retail Podcast as they delve into the highlights of the World Retail Co...
Consumers: Lessons in Global Convenience
23 Jul 2025
Contributed by Lukas
Join Ian McGarrigle on the final episode in this series of the World Retail Podcast as we delve into the dynamic world of global convenience retail wi...
Consumers: The Future of the Consumer
16 Jul 2025
Contributed by Lukas
In this episode of the World Retail Podcast, Ian McGarrigle, founder and chair of the World Retail Congress, dives into the evolving landscape of reta...
Consumers: The Power of Agentic AI: What Comes Next?
08 Jul 2025
Contributed by Lukas
In this episode of the World Retail Podcast, Niamh Stone, Programme Director for World Retail Congress, steps in for our usual host to explore the tra...
Consumers: The Future of Retail Media
01 Jul 2025
Contributed by Lukas
In this episode of the World Retail Podcast, Ian McGarrigle, founder and chair of the World Retail Congress, delves into the evolving landscape of ret...
Consumers: From Aging Boomers to Gen Alpha: Navigating Social Shifts and Consumer Trends
26 Jun 2025
Contributed by Lukas
In this episode of the World Retail Podcast, Niamh Stone, Programme Director for the World Retail Congress steps in for our usual host to explore the ...
Consumers: The Shifting View of Data & AI to Enhance the Customer Experience
19 Jun 2025
Contributed by Lukas
Join this episode of the World Retail Podcast as we explore the evolving landscape of luxury retail with Alicia Samuel, SVP of Information Technology ...
AI: Hype vs Reality - Disruption to retail business models with Alibaba
29 May 2025
Contributed by Lukas
Join me, Ian McGarrigle, on the World Retail Podcast as we delve into AI: Hype vs Reality - Disruption to retail business models with Alibaba. In this...
AI: Hype vs Reality - Leadership and change management in the new world with Falabella
27 May 2025
Contributed by Lukas
Join me, Ian McGarrigle, on the World Retail Podcast as I sit down with Enrique Ostalé, Chairman of Falabella and Catherine Brien, Partner and Managi...
AI: Hype vs Reality - Navigating Retail’s Digital Minefield: AI, Cybersecurity, Privacy, and the Oversight Dilemma with Hanesbrands
22 May 2025
Contributed by Lukas
Join me, Ian McGarrigle, on the World Retail Podcast as we dive into the critical intersection of AI, cybersecurity, and retail. In this episode, part...
AI: Hype vs Reality - Profitability and Productivity with Ocado
08 May 2025
Contributed by Lukas
Join me, Ian McGarrigle, on the World Retail Podcast as we dive into AI's transformative role in retail with Gabriel Straub, Chief Data Officer at Oca...
AI: Hype vs Reality - Revolutionising the Customer Experience Across all Touchpoints with Fnac Darty
01 May 2025
Contributed by Lukas
Welcome back to another series of the World Retail Podcast! In series three, we are joined by AlixPartners to explore the impact and application of AI...
Spotlight on Consumers: AKA Brands on Attracting the Next Generation
29 Dec 2024
Contributed by Lukas
In this new episode of the World Retail Podcast, Ciaran Long, CEO of AKA Brands joins us to talk about how the brands design and create for the next g...
Spotlight on Consumers: Mattel on Expanding with New Channels
29 Dec 2024
Contributed by Lukas
In this exclusive interview with Sanjay Luthra, EVP Managing Director EMEA & Global DTC at leading global toy company Mattel, World Retail Podcast div...
Spotlight on Consumers: How American Eagle Understands Gen Z
29 Dec 2024
Contributed by Lukas
In this special episode, the World Retail Podcast welcomes Craig Brommers, CMO, American Eagle to discuss what Gen Z desire from the brands they engag...
Disrupt or Be Disrupted: How ThredUp is disrupting the fashion model
02 Aug 2024
Contributed by Lukas
In this latest episode from World Retail Congress in our series: Disrupt or be Disrupted: the Six Trends Reshaping Retail, we talk to James Reinhart t...
Disrupt or Be Disrupted: How Fabletics is staying fit for success
02 Aug 2024
Contributed by Lukas
In this latest episode from World Retail Congress in our series: Disrupt or be Disrupted: the Six Trends Reshaping Retail, we talk to Ashley Kechter, ...
Disrupt or Be Disrupted: How Zalando is navigating today's retail challenges
02 Aug 2024
Contributed by Lukas
In this latest episode from World Retail Podcast in our series 'Disrupt or be Disrupted', we talk to Andreas Roedl, Zalando's VP Fashion Proposition. ...
Disrupt or Be Disrupted: Judith McKenna on how to navigate through today's challenges
02 Aug 2024
Contributed by Lukas
In this latest episode of World Retail Podcast in our series 'Disrupt or be Disrupted: the Six Trends Reshaping Retail', we talk to Judith McKenna, Wa...
Disrupt or Be Disrupted - WHP and the Rise of Multi-Brand Platform Business Models
02 Aug 2024
Contributed by Lukas
In this latest episode from World Retail Congress in our series on Disrupt or Be Disrupted: the Six Trends Reshaping Retail, we talk to WHP Global, on...
Disrupt or Be Disrupted - Secrets to Success with SHEIN: Navigating the Now-economy
02 Aug 2024
Contributed by Lukas
The first episode in the World Retail Congress series on Disrupt or be Disrupted: The Six Trends Reshaping Retail features SHEIN - one of the world's ...