New Rules, New Retail: How LVMH is Redefining the Luxury Experience

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Recorded12 Nov 2025

Publishercontent.worldretailcongress.com

Handlerec:2959170

Show notes

Join Niamh Stone, Programme Director of World Retail Congress, as we explore how LVMH is redefining luxury retail in this new episode with EY. We are joined by Gonzague De Pirey, LVMH's Chief Omni-Channel and Data Officer, and Rachel Daydou from EY France. We delve into the evolving luxury landscape, discussing the slowdown in aspirational luxury spending and the critical role of physical stores. Discover how LVMH and other maisons are enhancing client experiences through omnichannel strategies and unique brand extensions like Bvlgari Hotels. Tune in for an insightful conversation on the future of luxury retail.

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