Retail success starts with getting the basics right. In this episode, we explore why operational excellence—right product, right price, right place, right time—is non-negotiable in today’s market. Hear from experts on how to rebuild core trading capabilities, leverage data-driven decision-making, and create the headroom needed for growth. In this first episode of our new series on Unlocking Volume Growth, Ian McGarrigle, Chair, World Retail Congress, is joined by Sergio Bucher of Otto Group and Paul Martin, Global Retail Growth Leader, Partner & Managing Director, AlixPartners for a wide-ranging conversations on getting the basics right. Join us and listen now for an essential conversation on how to capture growth and fix the fundamentals.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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