Knowing Your Customer: The Meta Perspective - The Future of Discovery

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Recorded17 Jun 2026

Publishercontent.worldretailcongress.com

Handlerec:18904324

Show notes

In this episode of the World Retail Podcast, we delve into the transformative role of AI and emerging technologies in retail. Join Niamh Stone, Programme Director of World Retail Congress as she welcomes Kai Herzberger from Meta and Dennis Ortiz from Deloitte to explore how retailers can better understand and engage with consumers in a rapidly evolving digital landscape. Discover how brands can leverage AI to enhance customer experiences and drive efficiency, ensuring they remain competitive in a world where consumer expectations are constantly changing in this far-reaching episode.

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