Your Law Firm - Lee Rosen of Rosen Institute
Podcast: Are You Making a Bad First Impression?
30 Apr 2020
The law firm’s equivalent of a hair on the appetizer or a fly in the soup is a slow response to the initial contact. The potential client calls, emails, texts, or uses your chatbot only to get no answer for what feels like too long. Maybe it’s not too long in your mind (perhaps they thought the butter was warm enough?). But, it’s too long for the prospective client.
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