Podcast: Are You Making a Bad First Impression?

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Your Law Firm - from Rosen Institute not yet transcribed

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Recorded30 Apr 2020

Publisherfeeds.roseninstitute.com

Handlerec:4623898

Show notes

The law firm’s equivalent of a hair on the appetizer or a fly in the soup is a slow response to the initial contact. The potential client calls, emails, texts, or uses your chatbot only to get no answer for what feels like too long. Maybe it’s not too long in your mind (perhaps they thought the butter was warm enough?). But, it’s too long for the prospective client.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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