「你根本不了解我！」 「我只是講一句話，他怎麼就生氣了？」 衝突中最常發生的，不是誰說錯了什麼，而是彼此的「需要」沒有被看見。 本集《八分鐘懂心理》，導讀書籍《面對衝突不害怕》，帶你理解非暴力溝通 NVC 的四個步驟： 觀察、感受、需要、請求（OFNR）， 幫助你在衝突發生時，從本能的「反應」轉為有意識的「回應」。 如果你想讓溝通不再只有情緒對撞， 如果你願意在對話中，多一點理解、少一點防衛， 那就一起來練習這份清晰又溫柔的對話方式。 📘 本集書籍：《面對衝突不害怕》，艾克•拉薩特、約翰•凱淵/合著 🎧 策劃：楊聖弘 諮商心理師 📩 聯繫信箱：[email protected] — 📍 訂閱《八分鐘懂心理》，每週 8 分鐘，讓你聽懂一本書，看懂自己，也懂他人。 Powered by Firstory Hosting
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