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人們不能管理他們無法評量的東西，也不能評量他們無法描述的東西。 策略圖解決了這個問題，它提供簡單的架構來表達策略目標之間的因果關係，並由此轉變成評量、目標值及平衡計分卡。使組織裡每個人對策略有共同的理解，藉此促進績效上的突破。 -- Hosting provided by SoundOn
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