Chris Register

…I recall when we had Chris Register from Planhat on the podcast quite recently talking about an example of him talking to a CRO saying, we just need to keep filling the hopper, we just need to keep filling the hopper. He's like, You've got a leaky bucket, right? That's why your ARR numbers are down. It's not because you're not getting enough in the front do…

…We've got to look holistically across all of it. So many insights in this discussion with Chris, and he talked so eloquently about this topic of customer management and how PlanHat support their customers in achieving this and helping them achieve this for their own clients. We'd love to thank Chris again for being part of the podcast. And we look forward t…

…It's building on what you said there, Johnny, I think a lot of what Chris talked about was, and how he redefined customer success is actually long term customer management, I think is so important and looking at customer success or customer management as a ongoing thing.…