Net Promoter Score in Podcasts

concept

Net Promoter Score is a management tool created by Fred Reichheld to measure customer loyalty.

concept customer loyalty measurement

Mentions Over Time

1 mentions

Mentions in Podcasts

Young and Profiting with Hala Taha (Entrepreneurship, Sales, Marketing)

Fred Reichheld: How to Build a Business Customers Can't Stop Recommending | Entrepreneurship | YAPClassic

So let's talk about the origin story behind Net Promoter Score.