Adam Cadmus

speaker

98 appearances 1 recordings 1 series first heard Jul 2026 last heard 9 Jul

Adam Cadmus’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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Banking Transformed with Jim Marous · How to Build a 6-Minute Loan Process · 9 Jul 2026 podcast

And that development partner program ended up being a very worthwhile exercise for us

not only to provide our input on the technical development of the platform, but really rethink our processes, rethink our workflows in the context of what's possible through all the new technology.

Yes, so the two-day turnaround, and in some cases it was longer than that, under our legacy system was really driven by that fragmented loan origination and membership creation experience.

Again, we were asking applicants to come back to us multiple times, filling out multiple applications, providing various documentation along the way.

So it all adds up.

In terms of the

What we eliminated, we now have a unified platform thanks to Mantle's technology.

Not only when we think about loan origination and membership creation, also the signature process, which is baked into the application, which is different than what we had in our legacy system, which involved emails and keeping track of envelopes that were outstanding.

This is all baked in, which is much nicer from

for the applicant and for our back office staff in order to get real-time visibility in one place as to where an application stands.

In terms of adoption, there's always resistance to change, no matter what kind of systems change you talk about.

But our team was very open to this change, knowing that we would be able to eliminate a lot of the manual steps.

So again,

signatures, when we talk about the add-on products, debt protection, gap, mechanical breakdown, that's all baked in now.

So we have one system that consolidated a lot of different systems that we had previously.

So it's making our team members' lives easier, and they get to spend time on more complicated issues, really more fulfilling service-related issues that they want to be spending time on with our members.

Well, we involved our compliance and risk team from the start.

And I have to give credit to Mantle, even though they're new to the LOS space, they came in with an understanding and a respect for that priority.

But the technology that they were able to build in gave us the confidence that we'll be making and we are making good decisions.

So when we think about membership origination, there is a KYC platform built in that's pretty sophisticated, goes through a lot of data points behind the scenes, does a lot of work behind the scenes to take that burden off of the applicant.

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