Alex Bilal-Spring

speaker
1,400 appearances 8 recordings 1 series first heard Mar 2026 last heard 11 Aug

Alex Bilal-Spring’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months
2 · Aug OctJan 26AprJulnow

Recordings per month over the last 12 months — 8 in all, peaking in Aug 2026 with 2.

Appearances

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And between appointments, where there's rarely any time to prep, leaving you scrambling for information right before the client arrives.
During these peak moments where your schedule is packed, you and your staff require additional assistance.
Forest AI is designed to provide that vital support during your busiest hours, all while preserving the essential human connection.
We've built our AI tools in collaboration with our clients, with a primary focus on supporting your team, not replacing them.
And so of course, you've read the title for this episode, you see where I'm going.
Are we going to brush off AI and the way it can support front desk workflows?
Sure.
And if you've ever wondered, is going deskless the future of beauty and wellness businesses?
Is going deskless right for me?
Or how can I turn my front desk operations into a profit center?
How do I approach change conversations with my front desk team when it comes to AI?
What am I willing to automate versus what am I going to protect from AI automation and or agents?
Then this is the conversation for you.
On the show with me today, Jules Molina, Summit Salon Business Center front desk trainer, associate trainer, salon coach, team leader, and shareholder, and Ashley Prowl, North America education specialist at Forest.
Jules started in the industry as an associate, grew through the level system and became a high-level service provider and associate mentor.
She found an additional passion behind the front desk and works in a dual capacity as a service provider, front desk leader and shareholder in her salon company.
Thank you so much.
My hope for this conversation is that it brings some confidence, levity, clarity, and momentum in perhaps what you already know is the right direction for your front desk operations to scale sustainably, whatever that may look like.
Now before we get into the conversation, a brief reminder that if you enjoy listening to Forrest FM, if you resonate with what's being shared or if you have diverging opinions and want to share them with us, you can reply to the polls on Spotify, leave a comment there or on social media.
And if you're listening to the show on Apple Podcasts, my biggest ask this year, one of the best ways you can support Forrest FM and help us bring more voices into the conversations we have here is to rate and review the show.
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