Amy Wigdahl
speaker
143 appearances
1 recordings
1 series
first heard Jan 2026
last heard 19 Jan
Amy Wigdahl’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.
Appearances
Yeah, that's completely right.
It's completely right.
And then that kind of goes back to the first trend, right?
Where we're having generative AI, right, can come in here, learn about you really quick, and then maybe guide you into the right experience, right?
And so, like, whether it's internal machine learning that banks use, because obviously,
AI is still not widely used in banks at this point, but there are ways that banks are creating their own systems in this kind of machine learning.
And so, you know, the possibilities are kind of endless when you think about all the ways in which they could make an experience just really customized.
Because, yeah, if I'm like a gig economy worker, maybe I want alerts
on my account when my balance goes down to a certain level.
And but if I am a first time home buyer, you know, I'm going to be like wanting to see ways that I can optimize my savings and other types of things.
Right.
And so just getting those little things there, they seem so little, but that is really what is going to build trust and make things like
You know, that's actually here we go again.
It's just like a perfect segue into the next next trend.
But, you know.
the next kind of era of banking is also lending itself to, you know, what are those new drivers of loyalty, right?
Because loyalty has been flipped on its head when you can open, because some banks have gotten it really right, where they can, you can go on and you can open up a new account and it's really easy.
And so loyalty then, because everyone is banking with more than one bank at a time,
You know, what really drives loyalty?
Why would someone want to bank with someone?
Showing 81–100 of 143 · page 5 of 8
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