Andrew Hulbert

speaker
859 appearances 1 recordings 1 series first heard Apr 2026 last heard 13 Apr

Andrew Hulbert’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Apr 2026 with 1.

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But Pareto, so from the standing start, every quarter for 10 years straight, Pareto grew.
10 years straight every quarter.
And some years we grew 300%, as I mentioned.
So trying to keep hold of that growth was really quite difficult.
And I'm just an entrepreneur who started from my bedroom.
I didn't necessarily know what I was doing, but it really took off after the zoo.
And then we quite quickly got to 20 million turnover.
And then-
10 years, yeah.
And it included in COVID, if I can add.
And in COVID, all the offices were empty.
So basically, in COVID, it was a very challenging time, as it was for all businesses.
And most of our clients sent everybody home, as they had to by law.
So we work with all our customers to say, right, we can furlough the staff, we can send our staff home, we can claim the furlough credits, we can give it back to you, all those different things.
And we retained all of our customers in that time.
If I go back to big business for a second, what didn't work in COVID is the large providers generally were saying to customers, our notice period is six months.
If you want to change anything, you need to give a six months notice.
And of course, that upset customers quite significantly.
We'd said to all of them, we'll change it tomorrow, as long as we can mutually agree what we're going to do.
And so we went into COVID on 16 million, came out around 18 million turnover.
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