Anji Ismail
speaker
618 appearances
5 recordings
1 series
first heard Jul 2026
last heard 7 Sep
Anji Ismail’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 5 in all, peaking in Sep 2026 with 4.
Appearances
And I think that the market.
Salesforce has a very big move to do cloud force, but if it's just an effect of annonce that an innovation, because it's failable during a moment.
In fact, Agent Force is one of the great to have proposed the usage-based billing for the agent.
It's not an agent or a sit, but it's just an agent with a number of actions that the agent will affect.
It's a boat private, you know, but they were passed to Intercom, they are fine, and it was a boat where the one said
won't reuse because in fact you can bring branch cloud at his email and get your support client come to and in fact it's enough to tell the money that with an strategy of billing smart which is to pay the actions of these agents on customer support for example or in sales you can reach a
augmenter largement ton panier moyen parce que un utilisateur à 50 dollars par mois ou 5000 peu importe le sas il est capé au nombre de gens que tu as dans ton entreprise
Alors que if chaque personne in entreprise utiles 10 agents for grossir their productivity,
But we have in the episode with Stripe and what we say usage-based billing, so that a strategy of paying people in function of what they consume and not even in function of the licence logicial.
I think there are boys who have very compromised that and are enough to make place.
Completely reinvent your business model because when you're a startup.
But it is enough to arrive, I think he arrived.
No, and d'ailleurs, j'ai parlé de Finn de Intercom.
In fact, Salesforce a racheté, j'avais oublié, parce que c'était pendant début de l'été, là au mois de June.
Salesforce a racheté Intercom, Finn for 3,5 milliards.
And I think Salesforce had this vision il y a 18 months, he's aurait puzzle Intercom for 3.
Probably six more.
But Intercom has told that the usage based billing, the truth of saying we'll let the agents work for us and it will fact less than the licence habitual, because they have less, they have less support, they have less responses, they respond to, etc.
It's for that he will capture that value, and it's a labour on he has that, Benioff, to know that Intercom has been at their name, we will find a nice Salesforce.
And in fact, I was earned that investors, if they were the week of January or I don't know what day financial they are, but he says our market addresses.
Showing 61–80 of 618 · page 4 of 31
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