Anne Kelly

speaker
804 appearances 14 recordings 1 series first heard Aug 2019 last heard 18 Dec

Anne Kelly’s voice in public audio — every appearance, attributed to the second.

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Yeah, I think this is a really good example of consults that we frequently see where there is perhaps a clinical situation that feels um really challenging, that brings up a lot of intense emotion, not just for the families who are experiencing shock, grief, fear, et cetera, but also for the clinicians caring for the patient.
I I think going back like the way you described that case example, Eric, I actually don't know what conflict we're gonna see yet.
What I heard is there's a high amount of distress.
There's a high amount of distress for the clinicians who are caring for someone where they feel like the plan of care is not aligned what they might recommend from their
unique perspective.
And until we get in there and learn more, we might find various sources of conflict that could arise, but it's not going to be one size fits all.
So for example, I'm hearing there could be conflict directed toward us from the medical primary team saying, why can't you fix this or change that?
There could be conflict from the family toward the medical team and we're trying to mediate between the two of them, right?
There could
Be different types of conflict that come up, but really the presenting problem here is high distress.
And that's why they're reaching out to us to say help SOS.
SOS.
Yeah, you're just cranky.
It'll come up later in the show for me.
Yeah, you know, I'm sitting here chewing on everyone's use of the word manage.
Um and you know, when I go to work
And someone reaches out to say, Ann, we need your help over here.
They are not calling on me because I am their personal support system.
They're not calling on me because I am their mental health provider.
They're calling on me because I'm their colleague and they think that I might have some skills to help them navigate a stressful or difficult situation.
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