Ashwin Sreenivas

speaker

310 appearances 1 recordings 1 series first heard Jul 2026 last heard 31 Jul

Ashwin Sreenivas’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

Appearances

newest first · ▶ plays the moment

The a16z Show · How Enterprise AI Really Gets Deployed · 31 Jul 2026 podcast

The other reason to also spend a ton of time with both sales prospects and existing customers is also because the market is changing so quickly, being able to really quickly understand what are the things that we are not doing today.

should be doing very quickly.

Because model capabilities are changing all the time.

As models roll out, people are seeing other things that happen and they're like, oh, wow, this was really cool.

And I'm seeing this here and you guys aren't doing that as well.

So being able to stay really, really close to that feedback loop because that's something we never want to let go of.

So, you know, when we launched, the original set of use cases that we sold were in customer support.

And the reason was because, one, that was one of the biggest challenges that a lot of early customers were facing.

And two, that was where the capabilities of the models ended at the time.

That is pretty much the limit of what they were capable of doing.

Now, however, as models have gotten bigger,

better and our customers have realized well why would i have one set of models that just learns about my customers when they have another when they have a problem and something else when they come to me to buy something right and so we had a customer that we originally went live with them for customer support

And then they realized, they were like, well, you know a lot about our product now.

You know about the capabilities that it has because you need to do that for customer support.

You know how we like talking to our customers and our brand.

Can you help us with inbound sales?

When someone comes in, answer questions about us, do some discovery, and then assign it to the right enterprise rep if it's a deal of large enough value.

We had another customer that started using us for a lot of operational workflows.

Right.

So we are able to now proactively reach out to them once we start seeing any kind of issues on that customer's account.

Showing 161–180 of 310 · page 9 of 16