Basel Fakhoury

Anything to add, Basil?

Basil, there's a growing worry amongst researchers that industry shifts like consolidations and budget cuts are making research feel more fragile.

I know a lot of people are feeling pretty fragile with the layoffs of the last four years as it is.

How does this acquisition support the long-term health of the research profession and what message are you sending to researchers who are questioning the future and their place in the field?

It's a pretty heavy question.

The thing that I've been thinking about a lot recently is Schramperter, I think he was a Belgium economist, his notion of creative destruction.

And I feel we're right in the heart of Schramperter's creative destruction, where for me, when there is change, acquisitions are a change, but also the industry is in a state of flux and there's enormous opportunity for the research world to step in.

But in order to step into a new space, you've got to reconceptualize what it is we even do.

as a profession.

A lot of that, it really, it sits right in with this topic of an acquisition like this, because for me, the next evolution for researchers and certainly for research ops is building these big scaled up systems that shunt in most elegant ways, insights across the organization.

And so when we have tools that are integrated as individuals,

user interviews and user testing is becoming, that's a real firepower for that kind of work.

It possibly doesn't, you know, some people might assume that it doesn't look after the one researcher delivering a report as things have been in the last 10 years.

But for me, it certainly builds the technology that we need for the future of research in my mind.

Yeah, I couldn't agree more.

Varun, this isn't your first merger and acquisition.

What hard lessons from past acquisitions are shaping how you approach this one?

Can I ask a question about pacing?

I'm curious about...

humility and putting customers first, but is there something around how quickly things happen?