Becca Hayhurst
speaker
94 appearances
1 recordings
1 series
first heard Mar 2025
last heard Mar 2025
Becca Hayhurst’s voice in public audio — every appearance, attributed to the second.
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So compassion then becomes more more natural and it's not we don't need to make a big deal about being compassionate.
It becomes part of who you are, how you speak and how you interact.
So that's sort of the first area of work that we we focused on.
And we've seen the results of that.
We've seen improved sense of community, improved sense of care and support.
And actually what we've done is not anything groundbreaking.
It's those simple, compassionate moments.
So that was stage one.
And then stage two is that we have looked at our support to stay framework, which is our framework for ensuring that students are supported in those moments of difficulty or mental health crisis that we're referring back into universities appropriately.
So we were using that framework very much for student mental health and well-being and crisis moments or incidents.
And actually we were dealing with conduct matters very separately.
Separately from that.
And what we've done is built conduct into that framework.
So actually no matter what students are experiencing or faced with, our staff can approach that situation in quite a structured way and then giving them the skills and the right tone to be able to manage that.
And again, that golden thread of care runs through that.
So all your conversations, whether it's about conduct, whether it's about well being, have the same tone, the same respect.
And we're introducing different levels of conversation to be able to conduct those meetings.
So your first level is a care conversation.
It's understanding the situation.
Why did it happen?
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