Becca Hayhurst

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94 appearances 1 recordings 1 series first heard Mar 2025 last heard Mar 2025

Becca Hayhurst’s voice in public audio — every appearance, attributed to the second.

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Unite Students Accommodation Matters · S09E02: Compassion - Student wellbeing’s newest buzzword · 5 Mar 2025 podcast

And I think giving the right toolkit to be able to do that and giving a bit of guidance on

on the how, including where we're having difficult conversations in some cases, is how do you do that, but still keep that compassion.

a bit of scaffolding it around that is essential, especially when I can't speak brothers but for ourselves, we're we have difficulty recruiting sometimes.

And then it's harder to get the right people with the right skills and the right attitude.

So there's more emphasis then on having to give them

the right toolkit to be able to do it.

So I I think that scaffolding and that framework is essential to be able to to just manage some of these challenges that they have to deal with.

Yeah, I think it's really interesting what you said about keeping those teams separate.

I would love it if we could double our workforce and we have people that deal with the conduct and people that deal with the well being.

And I think one of the challenges that we have in property is actually that's always going to be the same person, but they're just dealing with it in that first instance and obviously can then signpost into universities.

But you definitely can't shy away from those conduct conversations and it goes hand in hand with the

The age group was which we're working, you know, alcohol, nights out, whatever else, we're always going to have some challenges that come up out of that.

So I think it really is about being equipped and prepared to be able to have those conversations, not shying away from them.

And I think for us, having those points of escalation is one of the ways of managing that, because you can't give free reign for people to behave however they like with zero consequences.

That's not how.

society works, not how accommodation works.

So there have to be consequences, but there's also got to be a a a level of responsibility, personal responsibility from our students to be able to acknowledge when they've done something wrong.

And I think one of the roles that we play and compassionate communication plays is helping them to learn and understand and moderate behavior and hopefully see improvements.

And that's academic accommodation, why whatever the

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