Bob Mauch

Pleasure, Drew.

Good to see you.

Yeah, Drew, it's one of the biggest things that we think about, actually.

So if you think about our overall

One of the things that would jump off a page if we were going to show a slide is our commitment to continue to lead in specialty.

So that has a lot to do with the relationships that we have with manufacturers.

It has a lot to do with the relationships that we have with providers.

But what's critically important is that we're continuously innovating on the service side.

And that includes investments in our capabilities, in automation.

And we've been doing that over a long period of time.

So we opened a new specialty focused distribution center in California last year.

We're building a new central distribution center.

We have a very specialized logistics capability in our world courier business, which is the highest end of all of that.

So the cryogenic storage and transport for those cell therapies, gene therapies, where we're participating in really all of the clinical trials there, it's a lot about investment.

And our investment priorities, fortunately, guide us to internal investment and internal capabilities and

I mentioned the physical capabilities and I mentioned automation, but a lot of that is driven by automation getting better through advanced analytics and AI to make sure that we're managing the inventory and products as best we can for the providers, patients, and the manufacturers.

So it's something that we're committed to.

We're investing a lot of dollars there today and we'll continue in the future.

Yeah, it's a big, big focus.

And I'll take a step back from AI, if you don't mind, and just talk about the overall digital transformation that is ongoing within Sincora.