Boris Valkov

almost like zero touch right and onboarding looks like right now just connect to your systems and then collect a little bit of information which is also automated to a major extent and then your life

So it's very simple, very easy process.

And then you have this process of adjusting a little bit and fine-tuning, which also has a ton of improvement that we've done recently, which are going to change the way things happen.

So onboarding is now down to extremely, extremely simple steps to get done.

But then once you do the onboarding, now you have the software.

then a change management needs to happen in the company because some of those things that you have your team, that your team needs to get used to work that.

And this is where it's very important the software to be very easy to use and to have the proper training and understanding because then you'll be able to use the full value of the product.

And then once you do that, then...

We have created this incremental steps of zero AI to maximum AI or zero value to maximum value from the starting point that we walk you through.

And that actually helps businesses have a streamlined process of how you first set up your call center and your AIs.

And then how do you enable the receptionist?

And then how do you enable the outbound flows?

And then how do you enable the rehash?

And how do you enable the cancellations?

All that thing to get to a point where your business is now on steroids.

And that helps tremendously when you structure the steps and you structure the onboarding and also change management in the company.

Yeah.

So we recently did an analysis of what is the average ROI for our customers.

And for last month, I think the analysis came down to 17x ROI.

17x.