Brent Cagle
speaker
2,705 appearances
14 recordings
3 series
first heard Sep 2023
last heard 28 May
Brent Cagle’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 4 in all, peaking in May 2026 with 1.
Appearances
Probably, again, always has been, always will be.
Tryon North and South is one of the highest ridership routes.
Again, the South End itself...
There are high ridership routes that go through, I guess, generally speaking, the south end.
But most of the high ridership routes are the major thoroughfares throughout the community, north, south, east, and west.
The other thing I'll say, and again, when I started, we saw missed trips over 10%.
And a missed trip is the bus didn't come.
We said it was gonna come and it never showed up.
That is an incredibly high missed trip rate.
In fact, I don't know that that's really, really high.
That's off the charts.
We have worked very, very hard in the last four years.
Our missed trip rate hovers around 1% or less at this point.
Once we got missed trips under control, we said on-time performance, is it on time?
If we said it was gonna be there, is it there when we say?
And the standard is at least 85% OTP, on-time performance.
Again, we were in the 78 to 80% range.
We are consistently at 85% or better as we've made these changes.
So I understand how frustrating it is for all of our riders when the bus doesn't come or when it comes late.
We are actively making those changes as part of this budget and we're making the improvements.
Showing 381–400 of 2,705 · page 20 of 136
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