Cameron Herold

speaker

1,394 appearances 1 recordings 1 series first heard Jul 2026 last heard 22 Jul

Cameron Herold’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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The Home Service Expert Podcast · Why 2 Employees Beat 6 (The $400K Hiring Math) · 22 Jul 2026 podcast

100%.

I used to tell franchisees something like that, that when you go to a conference with all the franchisees from your brand, don't talk to the negative franchisees.

Go talk to the positive ones.

Go talk to the happy ones.

Talk to the top performers.

Why would you go hang out with the cultural cancers?

And that's where grandma was right, that one bad apple spoils the whole bunch.

That cultural cancer, even if it's an employee or a branch manager or whatever, destroys everything.

I had a CEO I was coaching one time.

He owned a chain of 16 dental offices.

And he said, oh, that's just my receptionist.

I said, just your receptionist?

That's your director of first impressions.

That's the first person that every employee sees every morning.

Last employee everybody sees on the way out the door.

First person every customer sees.

Last person, like, that's one of your most important roles.

Director of first impressions, not just a receptionist.

I love that title.

cancer they needed to get out of the company and their family one of them was family it impacted me one time i i came back from traveling around the world i was 26 years old i got a job in sales and i had run my own business for two years prior college pro and i decided to do a job in sales i was really didn't know where to go what my direction was going to be and i was keen i was excited i was doing software sales in like 1991 it was like tech it was fucking exciting and

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