Caryn Seidman-Becker
👤 SpeakerAppearances Over Time
Podcast Appearances
It was to 190,000 people.
We knew who they were.
One of the beauties of being an identity company.
know your customer.
We told them we were going to do right by them and make them whole.
We got some nasty emails back.
This one guy said, my grandma had big balls and you have bigger balls than my grandma.
And I was like, first of all, interesting.
Okay.
So I called him, you're an owner operator.
And I was like, Hey, it's Karen from clear.
I got your email.
And he kind of shrunk.
And I was like, people will write anything in emails because it's totally anonymous going back to identity.
We told people we were relaunching at the end of October and that they could come back.
We then hired 20 people in Orlando, 10 for each lane.
I had read Setting the Table.
It's an amazing book.
Danny Meyer, one of my great heroes, and he became an investor in Clear and
That was awesome.