Charles Schwartz

I'm like, why?

They're like, well, we molded your foot and this works better for your foot and this metal works better on the cleats.

I was like, you're talking about the metal on the damn cleats?

It's a pair of cleats.

What are you talking about?

So there is a competitive advantage that most people don't have and Momentous has penetrated into that market.

Now we're running into an environment of bringing them more to the public versus to that environment.

How do you handle fulfillment?

How do you make the relationships with vendors?

How do you find the manufacturers where, yeah, maybe they go out and they do nice things to you because you were there on a Tuesday, but as soon as you leave Wednesday, they're going to put chalk and piss in there.

How do you deal with the fulfillment and all of that?

In your industry, when you're doing that and they're sending garbage, and it happens to be a vendor that you've worked with for a long time and you have a great relationship with them, but they're screwing the pooch.

They're cutting corners.

They're doing that.

How do you address that?

What is the step-by-step in that?

Do you just bring a hammer or what do you do?

It's that same thing.

It's like, listen, we're not here to be your friend.

So you've got this standard both internally and externally with your suppliers and the people that are working with you on a day-to-day basis.