Chase Keaten

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363 appearances 1 recordings 1 series first heard Jul 2026 last heard 20 Jul

Chase Keaten’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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Insights Unlocked · How to build agentic AI your customers will actually trust · 20 Jul 2026 podcast

And it's definitely something that can be overused.

But it's like any knowledge, there's a little bit of that.

It is the application of the tool that really kind of determines the intent, the impact, the outcome.

So yeah.

being mindful of that application can be very helpful.

And that's even more confusing with something like AI because it's essentially a platform.

Every UX interaction that you've been trained on throughout the entirety of being a user is very input-output.

It's very, I have a goal, this app or this product or this experience will help me address that.

And AI is not about that platform.

It can solve for a lot of precise goals, but AI, as you open it up and it's kind of like that blinking cursor moment, is a platform that you can accomplish a lot of different goals in, right?

So it becomes even more important to be centered on what that intent is, what that rationale is, what that instinct is, and just knowing how to leverage that to your best advantage

while still keeping in the different ramifications of either kind of extreme measure.

There's a lot of credibility to the idea of the builder model and kind of when you forecast AI capability over like a medium term, something like two to four years.

Don't get me wrong, it's always dangerous to try and predict any kind of future.

We do our best, but...

There's a place where that builder model could potentially be a vision of the future where you kind of have one person dedicated to different agents that behave as like a UXR, that behave as a designer, that behave as kind of a product, maybe in some ROI analysis, some of the business in there as well, right?

Also, of course, engineering security, a lot of the other kind of like as a service type products that

all go towards the building of a product, the building of a thing.

And while there is a future where that could be the case, one of the reasons that all those different functionalities exist is they create the ideal tension to build a product that's effective for everybody.

And one of the common, one of the flaws of AI is that its prime directive is to make its user happy.

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