Chris Pond
speaker
439 appearances
15 recordings
5 series
first heard Jun 2026
last heard 10 Aug
Chris Pond’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 15 in all, peaking in Jun 2026 with 9.
Appearances
That's it for this episode of Office English and for the series.
We'll be back soon with more programmes to help you improve your business English.
In the meantime, we'd love to hear from you.
Send us an email to learningenglish at bbc.co.uk and tell us about what confuses you about English in the office.
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How do you deal with clients and customers at work?
Hello and welcome to Office English, the podcast for improving your English at work.
I'm Phil.
Pipper, we heard at the start of the programme from some colleagues about how they try to keep customers and clients happy.
What do we mean by customers or clients?
In many workplaces you'll hear the phrase client management.
This just means making sure that the people you're providing work for are satisfied.
And it can be quite tricky.
Okay, Pippa, let's imagine that you work at a company that has a big new client and lots of new work.
Your boss puts you in charge of managing the client.
How can you keep them happy?
Yeah, and you might want to check your plans with them.
So we're looking to deliver the first part of the project to you by the end of the month.
Is that in line with your expectations?
You could say.
Showing 81–100 of 439 · page 5 of 22
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