Dave Michels

speaker

478 appearances 1 recordings 1 series first heard Jan 2026 last heard 21 Jan

Dave Michels’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.

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Leapfrog CX Strategies · Vasili Triant, CEO of UJET.CX · 21 Jan 2026 podcast

that was CCAS agnostic.

It's like this doesn't make any sense.

C CAS providers aren't supposed to be agnostic.

They're supposed to sell their own thing.

And and they were they were trying to be C CAS agnostic.

It turns out

They were probably just a little bit ahead of their time because uh talk desk is now doing that.

They call it uh

uh CX uh automation, CXA.

Uh nice is kind of kind of set up congy that way, uh to sell into any any CCAS.

So it's it seems like the CCAS agnostic thing is maybe not that far off.

Uh and so um and and you're kind of doing it too, which is you know double mind blown.

Uh because you're most um

uh recent acquisition spiral uh is also selling into other ccast solutions and so and so

Well, I

Spiral's a big move.

Uh congratulations on it.

It's a pretty big and surprising move.

And it's not limited to Ujet sales.

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