Leapfrog CX Strategies

podcast

It's time to Leapfrog CX. Join enterprise communications analyst and industry provocateur Dave Michels (Founder of TalkingPointz) as he cuts through the hype to...

Technology 119 recordings 2 h 2018 → today Monthly updated May 21
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Latest episodes

updated May 21
Checking In with Jeff Lawson 57 min · Dave Michels · contributed by Lukas · May 21
Vasili Triant, CEO of UJET.CX 1 h 28 min · Dave Michels · contributed by Lukas · Jan 21
Dave and David on Headsets Dave Michels · contributed by Lukas · Aug 12, 2025
Chatz: June 2025 Infocomm and Seachange Dave Michels · contributed by Lukas · Jun 2, 2025
TalkingPointz Channel Insightz #2 Dave Michels · contributed by Lukas · Feb 8, 2025
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Hosts

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Dave Michels

Named across every episode — search speaker:"Dave Michels" anywhere.

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About

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It's time to Leapfrog CX. Join enterprise communications analyst and industry provocateur Dave Michels (Founder of TalkingPointz) as he cuts through the hype to find out what truly drives world-class Customer Experience (CX).In this candid, executive-level podcast series, Dave sits down with C-Level executives from leading CX vendors, cutting-edge implementors, and innovative enterprises. He doesn...

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