Dean Heyl
speaker
359 appearances
1 recordings
1 series
first heard May 2013
last heard May 2013
Dean Heyl’s voice in public audio — every appearance, attributed to the second.
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Appearances
Well, take, for example, the franchisees that were hit by Hurricane Sandy.
You know, you
to give a pass on them saying, well, look, okay, your royalty fees this month, you got hit by a hurricane.
We're going to cut your break.
Nope, couldn't do that.
because you could be sued by individual franchisees.
Also, the aspect of it allowing franchisees to choose their own vendors
very problematic.
Now, you think, okay,
this such a problem?
Take, for example, the food service industry where you
food items.
Now, let's suppose you have a piece of hamburger meat or carrots, whatever, anything that you're consuming, and for some reason it's been contaminated, E. coli, salmonella, what have you.
You don't know as a franchisor if there's an outbreak or an incident like that.
Is this something that's located only to one retail establishment, or is this a system-wide program?
Now, even going beyond, let's suppose people aren't getting sick from whatever they eat.
Let's suppose the pickles on their sandwich taste, they're perfectly fine pickles, but they taste different.
Well, part of the experience and why franchises are successful is the consistent experience.
Now, if I eat
sandwich and I find these pickles not to be tasting the same as other pickles, I am not getting the same product that I was expecting, and that's going
Showing 261–280 of 359 · page 14 of 18
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