Dr. Jake Taylor Jacobs
speaker
1,094 appearances
2 recordings
1 series
first heard Jan 2026
last heard 24 Feb
Dr. Jake Taylor Jacobs’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 2 in all, peaking in Feb 2026 with 1.
Appearances
but you need the map to get there.
And that's what the book provides.
It's not just a diagnosis.
It's the complete framework.
The cost, the cost quantification, the transformation methodology, the road specific playbook.
That's what this book does.
Go to bread to lead.com or slash blind.
The second portion that I want to read of the book is pages 33 through 35.
And then 33 to 35 is the formal definition.
It says, let me be precise about what I mean by operational blindness because precision matters when you're naming a problem that most people don't know exists.
Operational blindness is a systemic condition in which leaders cannot see the dysfunction in their own operations because the measurement systems, reporting structures, and feedback mechanisms they rely on do not surface them.
Several elements of this definition are important.
First, it's systemic.
Operational blindness isn't a person failing or a personal failing.
It's not about individual incompetence or lack of effort.
It emerges from the structure of the operation itself, from how information flows, what gets measured, and what gets reported.
You can replace every person in the department and still have operational blindness if the system remains unchanged.
The leaders affected by operational blindness, this is the second definition, especially with visibility and capability.
is that the leaders affected by operational blindness often have the skills, experience, and motivation to fix problems.
If only they could see them.
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