Dr. Michelle Johnston

So a couple of techniques, and your question really was, what are a couple of communicative techniques that these guys can use?

First of all, you begin every interaction with, how are you, comma, really, right?

And I want to know deeper.

And then I want you to eliminate.

But so I want all these listeners out there.

One of the things that you can do is eliminate.

But and I do this with all of my coaching clients and I get so you get DMs.

I get text messages like, oh, my gosh, that meeting with my direct report went so much better than I thought because I eliminated.

But as humans, whenever we hear you did a really great job, Ryan, on that podcast last week.

But man, it went to it went too long.

You don't hear anything about you did a really good job.

You only hear what comes after the but.

So if there's one thing you can do is eliminate but.

Another word you can eliminate is just.

Just is minimizing.

And that's what this book and my message is about is the seismic shift in you.

We can do things differently to build more connection.

And one of the things we can do is really look at the language we use.

I just need one minute of the time, of your time.

You might think that that's a good thing, but they're saying, so what I'm about to say is not really this job I'm about to give you.