Dr. Ron Walls

speaker

191 appearances 1 recordings 1 series first heard Nov 2019 last heard Nov 2019

Dr. Ron Walls’s voice in public audio — every appearance, attributed to the second.

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McKinsey on Healthcare · Getting the right care to the right people at the right cost: An interview with Ron Walls · 8 Nov 2019 podcast

And it has to be a major focus now for all of us.

The biggest gap, I think, is this conflict between productivity, efficiency, earning, margin versus mission.

And we have had, I think, a convenient excuse to look at mission and say, we're here for the greater good.

We're here to take care of people.

We're here to do research, advance knowledge, train the future generation.

We don't have to be or we shouldn't be

as efficient and productive as those people who are not there for that mission.

And I just think that's a completely wrong way to look at it.

I don't think you have to disaggregate them.

I think they fit together really well, in fact.

And when I came into this role four years ago, we had some real financial and operational challenges.

Our balance sheet was a little weak.

Our operations weren't super effective.

And that was putting our mission at risk.

It was risking losing the resources we need

to have the richness of mission that we all believe in.

And in having conversations with the various departments, I went around to each department and met not just with the chair and the leadership, but with the departments, the faculty members.

and just told them the truth.

Here is where we are.

And if we want to get into the future as a really productive, healthy enterprise that can meet all the mission needs that we all have together, we have to do better.

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