Drew Ungerman

welcome you're listening to the mckinsey on healthcare podcast where we explore the ideas and issues shaping the future of healthcare i'm drew ungerman a senior partner and global leader of our social healthcare and public sector practices and also your host for today's episode

This particular episode is also being distributed in partnership with Modern Healthcare, a leading source of industry news.

I'm joined by Bob Motch, President and CEO of Sancora.

Bob took over as CEO in 2024, bringing more than 30 years of experience in pharmaceutical care to the organization.

Today, we'll be discussing some of the biggest challenges in healthcare, from ensuring access to affordable care and how the industry can better meet patients where they are, to the role of AI, digital tools, and other innovations shaping the future of healthcare.

Bob, it's great to be with you today.

Thank you so much for joining us.

Well, Bob, I have a lot I wanted to cover with you today.

It's no secret that the next decade will bring incredible specialty therapies like cell and gene treatments that require highly specialized handling.

And frankly, it already has to a large extent.

How is SYNCORA positioning itself to lead in this kind of an environment?

That's great.

You know, you mentioned AI and Sincora has the unique position in the marketplace, as you said, of serving patients, of serving providers, manufacturers.

You really see the entire ecosystem in ways that many of our clients do not.

And you also can't pick up a newspaper or watch a television show today without everyone talking about how AI is transforming everything we do.

Can you just describe a little bit about how AI

is enabling Sincora to achieve its strategy and its business objectives.

And you mentioned, Bob, also, obviously, your role and your heritage as a distributor, which is absolutely central.

And during COVID, you played such a vital role for the country and for the world.

But as therapy has become more complex, Bob, how do you see distributors evolving beyond logistics?