Dustin Sims

speaker

586 appearances 1 recordings 1 series first heard Jul 2026 last heard 7 Jul

Dustin Sims’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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I could have plugged them in.

They probably they had service Titan experience.

They managed large call centers, probably could have plugged them in and been up to speed within, you know, a few weeks, a couple of months, maybe.

But I needed a culture guy.

And that's what I got.

Well, I've made the mistake before plenty of times.

And, you know, I think everybody has.

And I've gotten better about what to look for.

But.

Finding the right person is everything.

I love that book that you recommended.

It was The Ideal Team Player.

Yep.

Fantastic book.

One of the best that I've read that you've recommended because I needed that book.

I needed that at that time.

I needed that knowledge.

So finding the right person is everything.

And obviously, yeah, once you hire somebody and they're not the right fit, you go through this.

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