Eddie Patzsch
speaker
349 appearances
5 recordings
1 series
first heard Sep 2025
last heard Sep 2025
Eddie Patzsch’s voice in public audio — every appearance, attributed to the second.
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Appearances
Like now I'm I'm really personalizing tailoring.
And that that could be an email, that could be a
a flash sale with a push notification.
Yep.
Um it's not just it's just not a generic push anymore.
It's a it's truly talking to the individual at that point.
Yeah, that's a really good question.
I mean, I think it comes down to the brands that are willing to prioritize customer experience, which which seems far removed.
But if you think about the story about the travel.
Like there's there's two brands that are doing but that there's two br different brands.
Let's say it's
When I landed in America uh in Paris, I used my card one time and then American Express started sending me offers for the local area.
They they were tailoring it to where I was.
There was no question, just to your example.
Yeah.
Uh but then there could be an airline, let's say it r it rhymes with Shmu Shmu United.
uh where I have a f I have a five hour layover somewhere and no one's even checking in or even acknowledging that they that I was sitting in an airport waiting for five hours.
Uh there's just no contextual connection.
And I think it it comes down to to customer experience and those that are willing to invest in it.
Regardless of of
Showing 221–240 of 349 · page 12 of 18
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