Fred Reichheld

speaker

474 appearances 1 recordings 1 series first heard Jun 2026 last heard 19 Jun

Fred Reichheld’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.

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They're just crushing it.

And they make people's lives better.

I'll give a comparison.

I bought an expensive Mercedes-Benz.

Great, just lovely car, except on my first trip to the airport, I was a little late, I was rushing, it threw its windshield wiper.

And so I'm driving, trying to look through the passenger window to get to the airport without having an accident.

I was very frustrated.

And then when I went to get it fixed, they said it's my fault.

I must have gone to one of those car washes that dislodges the rubber blade.

And I'm thinking, what?

And I had to, not just one, I had to buy two because these windshield wipers come in packs of two.

200 bucks.

And Mercedes uses NPS.

They think they do.

But they're begging for scores and pleading.

And if you can't give us a 10, call us, not us.

Then I go Costco and I had a shaver, electric shaver, but forget the brand, but it stopped working after nine months.

I said, that's not right.

This was expensive shaver.

So I took it back to the Costco store, not even the one I bought it at.

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