Gary Vaynerchuk

speaker

528 appearances 1 recordings 1 series first heard Jul 2026 last heard 17 Jul

Gary Vaynerchuk’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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The Home Service Expert Podcast · The Content Excuse Keeping Home Service Owners Invisible | Gary Vee · 17 Jul 2026 podcast

Well, if I'm thinking about your audience and all that, good news, let me tell you the real story.

I started working at my dad's store in 1990.

I didn't launch winelibrary.com until 1997.

I made a big impact on my dad's business before the internet.

The internet obviously took us to the moon and then Wine Library TV, I got wine internet famous and that took our business to the moon.

But there were several things.

First, I was into merchandising.

So my father's, the first impact I had on my dad was making signs for the store.

Like there would just be a box with wine and be like 4.99.

I'm like, no one wants to buy this shit.

I'd make a big ass sign and be like, this wine pairs with fucking chicken and it's better than $10 wines.

And all of a sudden we're selling three times as much.

I'm like, that was number one.

Number two was the customer's always right even when they're wrong.

My dad was very good about customer being right, but my dad's very principled.

So if a customer was trying to be cute, he didn't like that shit.

And I definitely changed our culture of like, that's a battle not worth fighting.

You cursing out a customer on the floor who's trying, forget about stealing.

I'm talking about being cute with a coupon or something.

Well, the other customer sees that and that's bad for our reputation and that's gonna fuck up our, so a little bit of that, a little controlling the emotions.

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