George Paladichuk
speaker
586 appearances
1 recordings
1 series
first heard Jul 2026
last heard 28 Jul
George Paladichuk’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
I think that's all a bunch of craziness.
And I think it's because people don't understand like,
Consumers are not yet there.
Us as business owners, we are very AI forward because that's what we focus on.
That's our whole jam.
And we're in that sphere.
But consumers aren't there yet.
And so I always say to all of our clients, technically, yes, you could route all of your calls straight to nail and not have it...
go to any receptionist at all and just call it good.
But the data shows not only from our clients, but also across the board that your aggregate booking rate and your aggregate CSAT scores, your customer satisfaction scores always go up when you use AI or a platform like ours on the back end, right?
Like this should always be a safety net rather than the first touch.
If possible, right?
Because especially in home service, it's still a very personal industry, right?
You are coming to this person's home where they reside, where their family lives, where they make their memories.
And that's a thing that's close to a lot of people's hearts, right?
And so if they can't trust your company to take care of them and take care of their home, they're not going to do business with you, right?
I'm not saying that you...
homeowners won't trust you if you use AI, but if no matter what they do, they can't get ahold of a real person, that usually causes someone to not trust you, right?
So I always advocate for having an A player CSR on the front lines, answering the phones, and then just using Nail as a backup, right?
And especially like with a lot of the clients that we use,
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