Greg Stewart
đ€ SpeakerAppearances Over Time
Podcast Appearances
And we built a product.
That person's name is Maeve.
We built Maeve AI, M-A-I-V-E.
And we built a customer support tool from scratch.
It's purpose-built for our company that manages now 90% of the flow coming in.
And the experience is as good or better.
And it's faster than it was before.
And we...
made it ourselves in our team.
That would not have been possible five years ago.
That solved a huge problem.
Now we don't have to expand that team and we can deliver a better experience through that.
And we have a person on our team who only works in AI.
That's the job.
And he's been doing that for a long time.
But a lot of those businesses have died too because of doing too much at the same time.
We've got a multi-phase vision from the beginning of what this thing can become.
And our goal is to be the de facto product in this category.
And we have stepping stones that we anchor to and then get moved around.
But we have a vision for how to go do that.