Henry Schuck
👤 PersonAppearances Over Time
Podcast Appearances
You're going to be working harder and getting less out of it than your counterparts who are leaned in.
Look, I think the word leaders is the first part of this answer.
You have to lead it, which means you can't just like say words and hope that everybody underneath you does things.
You have to demonstrate that leadership here.
They have to see you leveraging AI.
They have to see you pushing them to not get that report again in a non-AI automated way.
You have to see the playing field differently.
Then, you know, I think like...
highlighting champions and showcasing wins and failures every week, that gives you an opportunity to really empower innovators on your team.
And so like, if it comes from the top, you're leaned in, you're driving the team, and then you're showcasing and highlighting winners on your team and people who are leaned into this, champions, those things are critical to making AI work at your company.
I agree.
One last note.
Look, I think the first thing that advanced enterprises are doing is they are
figuring out what their data foundation has to look like for them to leverage AI.
And so they're going, okay, I have a bunch of information about my customers.
I have a bunch of information about my prospects.
I have a bunch of interactions we've had with our customers and our prospects.
I know how our customers use our product or service.
Because I have email history with them, I know what they think about us.
Because I have product usage history, support tickets, I know whether there have been bumps in the road along the way.